Software

SolarWinds Web Helpdesk 12.7.2 post-upgrade problems

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Recently after upgrading our WHD from 12.7.1 to 12.7.2 we started experiencing two issues that turned out to be related. Adding comments to tickets could generate an error stating: “Something went wrong. Please contact SolarWinds support for assitance or review the Web Hep Desk logs.” and when trying to upload attachments to tickets: “Your upload … Read more

How to (almost) automatically backup your Steam library

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Update 2018-11-12 It appears a recent Steam update broke the way I was originally launching Steam via the scheduled task. I’ve updated the post accordingly with a different method of accomplishing the same task.   Original Post I recently started making an effort to make sure all of my digital purchases are backed up. Apps, … Read more

Patterson EagleSoft v18 crashing during auto-backups

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We’re running Patterson EagleSoft v18.10.05 on a Windows 2008 R2 Standard server. We have auto-backup configured to run when ever the database starts up and to keep 14 backups: We have a scheduled task on the server that runs “D:\EagleSoft\Shared Files\techaid.exe -stop” at 3:00am and then “D:\EagleSoft\Shared Files\techaid.exe -start” at 3:15am to trigger a nightly automatic … Read more