SolarWinds Web Helpdesk 12.7.2 post-upgrade problems

Recently after upgrading our WHD from 12.7.1 to 12.7.2 we started experiencing two issues that turned out to be related. Adding comments to tickets could generate an error stating: “Something went wrong. Please contact SolarWinds support for assitance or review the Web Hep Desk logs.” and when trying to upload attachments to tickets: “Your upload … Read more

How to use CIRA Canadian Shield with a Pi-Hole and DoH

CIRA (Canadian Internet Registration Authority) has recently launched a new DNS service called the “Canadian Shield” which is basically a DNS service similar to OpenDNS or Cloudflares 1.1.1.1 for Canadians, by Canadians. CIRA offers three levels of protection depending on how safe you want to be: Private: DNS resolution service that keeps your DNS data … Read more